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- Financial Management How-to Guide – online (.pdf, 178k)
- Membership Management How-to Guide – online (.pdf, 162k)
- Program Planning How-to Guide – online (.pdf, 164k)
- Public Service How-to Guide – online (.pdf, 477k)
- Government Relations How-to Guide – online (.pdf, 178k)
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- Membership Manual: A Gift, A Guide, A Goal – online (Membership Recruitment & Retention Manual)